- Civility Training NEW!!
- Supervisory Skills Training
- Interview Skills for Success NEW!!
- Motivate Great Teams
- Train the Trainer Program NEW!!
Supervisory Skills Training
The Meeting Institute offers a comprehensive series training program made up of eight interactive seminars for new supervisors or supervisors needing a refresher course. This training covers the basic skills needed as a first time supervisor while reinforcing and supporting the values and standards of the company. Your supervisors are crucial to the success of your business and this training will improve their performance, increase staff morale, better represent you and the company and lower training costs. Seminars are highly interactive and include a Power Point presentation, role playing activities, case studies, group discussion, etc.
Supervisory Skills Training Topics
Leadership as a Supervisor
Communication
Coaching and Counseling
Customer Service Standards
Problem Solving
Time Management
Stress Management
Teamwork
Each topic’s seminar is two hours in length and can be facilitated in a two day workshop or customized as needed by the company. Used separately or in a customized grouping, your organization can build its own corporate training program for new or seasoned supervisors.
Managing Upward
Managing upward is something the folks at Dunder Mifflin have learned to do well! If your boss reminds you of Michael Scott, or your relationship your leader just isn’t everything you’d like it to be, then this session is a great place to begin. In this course, you will learn how to adapt to your situation and grow from the experience. Empower yourself with tools to help you work more effectively with your supervisor so that you may enjoy personal achievement, accomplishment, and success. Who knows, one day the Dundy Award might go to you!
Business Etiquette 101
Remove your foot from your mouth once and for all! Business Etiquette 101 is a high energy session that focuses on proper business protocol and the necessary people skills to convey a sense of professionalism within the workplace. Avoid making potentially costly faux pas and build your confidence and self esteem as you learn etiquette essentials related to communication, self-presentation, networking, workplace relationships, and global guidelines. Because times are always a-changing, this session is the ideal solution for new and seasoned professionals alike.
Internships: Intern Motivation and Management Training
Is your company providing interns with the best possible learning experience? Interns want to learn as much as they can while under your tutelage—make sure your organization doesn’t disappoint! This session challenges managers to establish set guidelines and operating principles to create the ideal experience for both you and your interns. We’ll cover key topics like special projects, university correspondence, professor relationships, and coaching. Taught by an expert in the field of recreation and hospitality internships, this course will help you and your intern make the most of the internship experience.
Manage Stress for Success
Stress can be a good thing, believe it or not! In this session, learn how to identify both positive and negative stressors in your personal and professional life, and apply concepts and tools to make the most out of each day so that you feel fulfilled instead of frazzled. Participants of this course will uncover ways to manage their stress in order to better serve their organization, employees, and themselves.
Motivate Great Teams
Employees are the core of our organizations. As members of management, it is our job to help our teams believe that they can succeed. Nothing inspires a team like knowing their leader stands behind them and wants them to be successful. In this course, learn how to motivate your employees by showing them the benefits of a job well done. Identify fun and creative methods for teamwork success and improve your leadership skills and practice in order to create the ultimate win-win: Happy employees and happy customers.
Dealing with Difficult Employees
Do some of your colleagues remind you of the high school bully who stole your lunch day after day or the mean girl who intimidated you out of your favorite seat on the school bus? While difficult employees come in all manner of personalities, they share one common denominator: they live to make your work experience miserable! Difficult employees increase our stress levels, lower morale, and foster negativity. Be bullied no more! Learn how to identify aggressors, victims, and rescuers, and equip yourself with a barrage of appropriate responses to limit the effects of these difficult people. Confront your workplace bully through role plays, and set action plans to take more control of your workplace experience!
Training Matters: How to Implement a Training Program into Your Agency
A structured training program brings cohesiveness and consistency to your organization. Imagine the harmony, synergy, and strength of your team as its members read from the same sheet of music instead of each person playing his own tune! If you are implementing a new training program or are interested in how to improve or expand an existing one, this session will provide you with powerful new tools and methods. We will introduce the ADDIE Model of Instructional Design and study workplace examples, as well as discuss fun and motivational methods for creating a team-based training culture within your workplace.
